Distance Service Sales Agreement and Pre-Information

1. Parties and scope

The provider is FOUR KAMP KARAVAN HİZMETLERİ LİMİTED ŞİRKETİ. Its full address is Nakkaş Mah. Maslak Cad. No: 71/1, Çatalca / İstanbul; its contact details are at the end of this page. The Buyer is the customer whose name and contact details are specified in the relevant reservation or agreement summary.

The service is short-term accommodation, use of the designated parcel, or an additionally ordered service. No sale of caravan or real property ownership is made. This text does not automatically amend existing signed annual agreements.

2. Pre-transaction information and formation of the agreement

Before payment or binding acceptance, the customer is informed of the scope of the service, dates, parcel/caravan information, total amount including taxes, currency, additional charges, and payment and cancellation terms. For services provided for a defined period, the amount payable for each period and the date of the next collection are also specified.

After the customer information and transaction summary have been verified, explicit acceptance is obtained. Reservation confirmation and payment confirmation are separate processes. The pre-information, transaction summary, and accepted terms are provided in a form the customer can retain; an additional charge not previously disclosed cannot be collected solely on the basis of this general text.

3. Payment and monthly model

No deposit is taken. The payment method and timing are specified in the relevant transaction. Card details, security codes, or passwords are not requested by message or through the contact form.

A service that registers the card with the payment provider for automatic monthly collections is planned; it is not yet active through this website. Following activation, it may be used only within the scope of the customer's separate explicit payment authorization and the amount/period notified to the customer. Reading these terms does not constitute consent to save a card or authorization for automatic payment.

Under the monthly model, the customer's cancellation request stops collections for subsequent periods. For the current period already collected, the amount corresponding to the period used is deducted; the amount relating to the unused period is refunded. The calculation method is explained on the Cancellation and Refunds page. This model applies only to monthly services established under these terms; existing annual commitments do not automatically convert to the monthly model.

4. Provision of the service

There is no shipment of physical products and no shipping charge. The service is provided at the campsite on the confirmed dates. The period of use, check-in/check-out, and any special arrival arrangements are specified in the transaction summary or the business's confirmation.

Any change to the date or service requires an availability check and mutual confirmation. If the service is not provided at all, or is provided incompletely or defectively, the customer's legal rights are reserved. The business does not exclude its own legal liability through this text.

5. Cancellation, right of withdrawal, and disputes

The Cancellation, Refund, and Service Delivery terms form part of the agreement. The existence of a statutory exception to the right of withdrawal for accommodation on specified dates does not eliminate the proportional refund right expressly offered by the business. The legal nature of annual parcel use is assessed separately.

Turkish law applies. In consumer transactions, applications may be made to a consumer arbitration committee or consumer court in accordance with the monetary limits and jurisdiction rules applicable on the date of application. Mandatory consumer provisions and other applicable mandatory rights are reserved.